FREQUENTLY ASKED QUESTIONS / POLICIES
Registration dates end at 11:59 p.m. on dates listed
CARA Member discount deducts automatically for active members when logging into member profile. If the discount does not deduct halt registration and contact firstname.lastname@example.org or 312-666-9836. There will be no refunds for discounts for those who continue on and register anyway.
Additional credit card service fees will be charged for all online registrations.
2019 CARA Summer Marathon Training Program participants receive FREE registration. Program participants must register to participate. Registration for training program runners will begin after the first week of training.
No refunds for any reason, including injury or family emergencies. Please read the registration waiver for complete details.
Volunteers are needed. Please visit our volunteer page HERE for details.
E-mail email@example.com or call 312-666-9836
Strollers / Pets?
For the safety of all runners, participants are NOT allowed to participate with baby joggers, strollers or animals. To request accommodation for service animals please e-mail firstname.lastname@example.org.
Will I be timed?
No, this is not a race. Runners are not timed and no results are produced.
How will I receive my result?
There are no results produced, runners are not timed.
Where can I pick up my packet?
Packet pick-up locations, dates and times will be posted on the race website and e-mailed to all registered participants once available. Locations will be available in the suburbs and the city. Event day packet pick-up is NOT available. Packets will also be mailed for $10 if selected during the registration process.
Can a friend pick up my packet?
Yes, a person may pick-up up to four packets at a time if they have the registration confirmation e-mail or a copy of the driver's license (printed or on phone) of each person they wish to receive a packet for. If a person wishes to pick-up more than four packets and there is a line at packet pick-up they must return to the back of the line to receive additional packets.
Can I give my registration and or bib number to another person?
You may NOT give (or transfer) your registration to another person and another person may NOT run with another person’s bib/number.
Can my friends or family run with me if they are not registered?
No, unregistered persons may not run with you on the course or through the finish line.
What if I don’t finish?
The event will have a shuttle to pick-up participants on the course that are unable to finish. Please understand the shuttle may not immediately return to the finish line area after pick-up. Participants may also have to wait for an extended period of time at an aid station while the shuttle moves through the course picking-up participants.
If I do not finish do I receive a finisher shirt?
No, finisher shirts are only provided to finishers immediately after crossing the finish line.
Can I defer or receive a refund?
Refunds and deferrals will NOT be issued for any reason, including injury and other unforeseen issues. Registering early comes with decreased entry fees and registrants should understand their risk by choosing to register early, including no opportunity for refunds.
What is the events cancellation policy?
Event staff reserves the right to cancel or to modify the race if deemed necessary to protect the participants, the volunteers, the spectators or the host community or as a result of unforeseen course/venue conflicts. Cancellations out of the direct control of the event will be recognized as unforeseeable acts. Since the staging of the race results in substantial up-front expenses regardless of whether or not the race is completed, cancellation or modification of the event will not result in the refunding of fees or future event credits.
My shirt does not fit; may I exchange it for another size?
Yes, if you have not yet worn or washed your shirt you may exchange it post-event at the shirt tent. Exchanges will not be available until after the course close.
I am part of a group. Are discounts available?
Yes, if you are part of a group please contact email@example.com.
I am an elite athlete. Are their comp entries available?
No, we do not offer elite comp entries for this event since it is not a race.
What is the events weather policy?
Safety is our number one priority. If weather threatens our ability to safely run the event we will postpone if possible or cancel. We will not run in lightning. If there are weather delays or cancelations up to date information will be posted HERE and at cararuns.org in the twitter feed box.